WP Engine promoted Tina Dobie, BBA ’92 and MBA ’99, to the newly created position of Chief Customer Officer (CCO). Dobie joined WP Engine in 2013 and since that time has built a world-class customer experience organization focused on supporting WP Engine’s 80,000+ customers in over 135 countries while optimizing internal operations for scalability, growth, and productivity. Under her leadership, the WP Engine customer experience organization has won five Stevie® Awards, the world’s premier business awards. Reflective of this excellence, the WP Engine customer experience team maintains a world-class Net Promoter Score of 82.

As CCO, Dobie leads a team of 200 people located around the world. In her expanded charter, Dobie will lead the strategic vision for how WP Engine continues to be inspired and fueled by the voice of our customers.

“One of our core values is ‘Customer Inspired’, a value that Tina lives and breathes everyday,” said Heather J. Brunner, Chairwoman and CEO of WP Engine. “I’m thrilled to expand her role by announcing her promotion to Chief Customer Officer and to acknowledge her creation and advancement of a globally recognized, operationally excellent, customer experience team. As WP Engine builds and integrates more solution offerings, her charter and teams will continue to rise to deliver increasing customer experience and expertise.”

Prior to joining WP Engine, Dobie was a client services executive at Bazaarvoice, an Austin, TX SaaS company that turns social media into social commerce for global brands. She is a proud Longhorn, having earned her BBA and MBA from the University of Texas at Austin McCombs School of Business. Read more.