Get the Flash Player to see this player. Southwest Airlines Chairman and CEO Gary Kelly, BBA ‘77, waxed philosophical about leadership and his experiences in the top spot at SWA during a conversation with Professor George Gau September 24. Ethical leadership was the theme of the event, the first of three McCombs Leadership Forums planned [...]
Southwest Airlines CEO Kelly on LUV, Leadership and Employee and Customer Satisfaction
October 8th, 2009 · Filed under: Events · Top Stories
Posted by Tracy Mueller
Tags: · airline business, airline industry, customer service, employee relations, Gary Kelly, George Gau, Herb Kelleher, leadership, LUV, McCombs, McCombs Leadership Forum, recession, Southwest Airlines
