The Agency for Healthcare Research and Quality highlighted research on healthcare quality from McCombs Ph.D. student Holly Lanham (left) and Professor Reuben McDaniel (far left) on its Patient Safety Network Web site. The Patient Safety Network is an online resource featuring the latest, high-quality research on patient safety.
Lanham and McDaniel found that the relationships between healthcare professionals are key to improving the quality of care. Most previous research had focused only on patient-physician relationships. They found that trust, mindfulness, heedfulness, respectful interaction, diversity, social/task relatedness and rich/lean communication were important factors of a quality healthcare organization.
The paper, titled “How Improving Practice Relationships Among Clinicians and Nonclinicians Can Improve Quality in Primary Care,” (PDF) was published in the September 2009 issue of The Joint Commission Journal on Quality and Patient Safety. Lanham and McDaniel collaborated with top researchers in family medicine at the Robert Wood Johnson Medical School, Case Western Reserve University and the University of Colorado Health Sciences Center, Denver.
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1 Kathy J // Sep 20, 2009 at 9:28 pm
As a healthcare professional I found this article to be most interesting and actually transfers to almost any group of people working together in a professional setting.
2 Melissa Graebner // Sep 22, 2009 at 2:03 pm
It’s great to see McCombs researchers recognized for contributing insights to important policy issues.
3 John Stuart // Sep 22, 2009 at 4:14 pm
Congratulations to Reuben and Holly Lanham.
I hope all is well with you Reuben and I am glad to see you are as active as usual in your leadership.
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