Faculty Spotlight: Rayan Bagchi – Operations Management

Written by Nandita Daga

Professor Bagchi may have made a circuitous path to the business industry, but he is no stranger in the field. He’s been teaching Operations Management for the last 39 years, with the last 36 years at UT. At McCombs, he teaches OM335H: Operations Management, OM337: Total Quality Management, and OM367: Strategic Supply Chain Management. Bagchi actually began his career as a Chemistry student; he received his B.Sc and M.Sc in Chemistry from the Indian Institute of Technology (Kharagpur), his M.S. in Chemistry at Washington State University, and a Ph.D in Operations Management from Pennsylvania State University.

He attributes this switch to Operations as a realization that “[I was] not happy at the prospect of spending the rest of my career life in a chemistry lab; hours are exceedingly long, you don’t see people, and spend a lot of time with only chemicals. I wanted something different and I wasn’t sure what. Business is an area you can come into from any other area, so I joined business school without knowing what I was getting into – so much for strategic planning.”

When asked why he chose operations, Bagchi stated, “Operations lends itself to mathematical analysis, which attracted me. I liked the flavor of operations, which is problem-solving. I’m not attracted to money. Not too keen about satisfying customers; marketing was interesting, but not particularly appealing. Operations is neutral; it’s about making things cheaper, faster, better.” He incorporates this flavor of operations into his research; most of his published work revolves around planning and scheduling models. His research interests look at how to make businesses more process oriented; getting good results consistently requires developing good processes. He is also interested in knowledge management, which looks at knowledge not easily captured in documents or archival – essentially, implicit knowledge. “Most of us have knowledge not readily available to others, but often times, that knowledge goes unused. I like to study how to put knowledge that already exists to use,” he smiles and says.

Professor Bagchi enjoys teaching OM335H the most; it’s the first course in operations for students, so “they have a clean slate,” he explains. BHP students are “alive” in class. He notes that attendance and engagement in classes are higher, and that students have a wider range of interests. “BBA students are more narrow in their focus; BHP students are more open to other things. Their minds are nimble and active.”

Professor Bagchi is always eager to hear from his students during office hours (MW 12-1 at CBA 4.304A); he says that “Anything the student finds interesting is likely something that would interest me,” and would love to engage in deeper conversation about likes, dislikes, regrets, etc. If you’re looking for conversation starters, consider asking him about:

1) the book he’s currently reading! Professor Bagchi enjoys reading 19th and early 20th century books, and has recently began Teddy Roosevelt’s biography.

2) his favorite movies! (He particularly enjoys a French director, Éric Rohmer, whose moral tales are “absolutely wonderful.”)

3) traveling: his favorite destination spots are London and Paris.

4) food: he enjoys Italian and French cuisines.

Faculty Spotlight: JJ Riekenberg – Business Communications

Written by Nandita Daga

JJ Riekenberg

“It’s a class.”

Every BA324H class, Professor Janet J Riekenberg, or JJ as students affectionately call her, leans against her desk, gives a smile, and utters this iconic phrase. JJ teaches honors and non-honors sections of BA324, a Business Communication course all McCombs students are required to take. She is a non-tenure lecturer within the Management Department and describes her focus as “creating teaching situations to facilitate learning.”

After graduating UT as a RTF major, JJ started her career in corporate communications and worked in public television as a Floor and Operations Manager for ten years. From there she co-owned and managed a film and video production company before coming back to UT for graduate school. Here, she received her Master’s degree in Educational Psychology, focusing on higher education counseling. She also received her Doctorate degree from UT in Educational Psychology, with a concentration in Learning, Cognition, Motivation, & Instruction. She utilizes all three of her degrees as a professor.

JJ’s favorite thing about teaching BHP is undoubtedly the students. “The BHP culture emphasizes learning. You come out of college a learner. Students in BHP own their education; they are invested in making the most of their experience and taking as much knowledge as they can,” she said. She actually wanted me to interview her students instead of her – as an accurate reflection of who she is as a teacher.

According to Nicholas Kuehl, a BHP sophomore, “JJ has an incredible sense of humor and makes bland content funny.’” Another sophomore, Rebecca Ortiz, says that JJ structures her classes really well and incorporates lots of “quirky, haha” moments.

“She’ll take a look at your paper, and tell you five things you did wrong in a glance, and is always honest and helpful. JJ also takes in interest in students’ lives; if you’re dressed up professionally, she’ll always ask what you are up to. She’ll pause presentations and physically fix your posture if it needs work. She’ll pull people up to the front of the classroom and do in-class examples.”

JJ’s always very engaging in class, but students really get to know her through her office hours (MW 10-11, T 1:30-2:30 in CBA 4.202). The best piece of wisdom upperclassmen pass down is simply that: go to office hours. She will clarify minute details of the assignment, find resources to verify doubts, give helpful suggestions, and share her own experiences. But don’t just visit for assignment help! “[I wish] students came to ask how to learn more effectively,” JJ says. To make the most of office hours and JJ’s broad depth of knowledge, try asking her about some of her hobbies and interests. If you don’t know where to start, here are some ideas:

  • How did you get into photography, and what subject matter is your favorite to capture?
  • What’s the most valuable skill you learned from managing your own business?
  • What interests you about ornithology, and what is your favorite bird?
  • What is your favorite story about miscommunication?
  • Where have you traveled recently, and where would you like to go?

Faculty Spotlight: Joe Hahn – Business Finance (FIN 357H)

Written by Nicholas Kuehl

Dr. Joe Hahn teaches FIN 357H, which is Business Finance – Honors, in the fall semester. Along with teaching FIN 357H, Dr. Hahn also teaches FIN 372, FIN 374C, and he serves as the director of the MSF (Master of Science in Finance) program. One of Dr. Hahn’s favorite parts of teaching BHP students in FIN 357H is that BHP students are usually quite inquisitive, which helps foster lively discussions in class. Also, FIN 357H is one of the only Finance classes that BHP students who aren’t also majoring in Finance will take, so Dr. Hahn enjoys challenging these students’ assumptions about Finance and exposing them to the interesting theories and applications that could apply to their own fields of study.

In addition to teaching, Dr. Hahn also partakes in research. Since his background is in petroleum engineering, a significant portion of his research is focused on commodity pricing and forecasting, and utilizing these insights in investment in both fossil fuels and renewable sources of energy. Dr. Hahn particularly enjoys research problems involving important decisions coupled with uncertainty, as modeling this uncertainty can lead to exciting insights.

Dr. Hahn began his time at UT Austin as an undergraduate majoring in petroleum engineering. However, once he graduated, the market for jobs in the energy sector wasn’t good, so he went back to school to receive a Master’s in Civil Engineering. After going to graduate school, Dr. Hahn held several jobs in the energy sector, including an environmental engineering job where he was tasked with decommissioning a cooling tower. He worked on an Acquisitions & Investiture team where he picked up economic modeling skills. Eventually, he decided to come back to UT Austin to get an MBA, and he stayed on to get a PhD. After returning to the energy industry for a year, Dr. Hahn realized that his love for working with interns could translate to working in academia, so he left the energy industry and became a professor.

If you aren’t sure about what to ask Dr. Hahn about in office hours, he says that he is willing to talk about almost anything. He loves when students ask him about his family, his background, and, of course, UT sports! He also loves to give advice, and encourages student to learn how to become good at identifying opportunities. Coming from a small town where several people discouraged him from going to UT Austin, Dr. Hahn understands the value of thinking longer-term and evaluating opportunities, and he wants BHP students to think about decisions in a similar way.

If you would like to learn more about Dr. Hahn, he invites you to come by his office hours on Mondays and Wednesdays from 10:00 AM to 11:30 AM. His office is CBA 6.228, which is located in CBA North, near the Hall of Honors. Dr. Hahn loves to get to know his students, and he believes his office hours are the perfect opportunity for students to get both their academic and non-academic questions answered. After all, the students that Dr. Hahn sees the most in his office hours are often the students who end up doing the best in his class, so come on by, even if you just want to chat!

Faculty Spotlight: Trent Thurman – MAN 336H

Written by Callie Blumenfeld

Trent Thurman, Director, Master of Science in Technology Commercialization, poses for portraits outside the McCombs School of Business on November 8, 2016. Photo by Lauren Gerson.

Professor Trent Thurman teaches MAN 336H, Organizational Behavior, in the BHP. He is also the director of the UT Master of Science in Technology Commercialization (MSTC) program, and teaches a global studies class called technology transfer in the global economy. This  class, culminates with a trip South Africa to  teach the students about taking a technology idea to market.

While he’s definitely involved on campus, Professor Thurman particularly likes teaching a BHP class because of the engagement of the students. Thurman elaborated, “for one, it keeps me on my toes because everyone is prepared, bringing in current events and experiences from internships.” He enjoys teaching his students to take the theoretical concepts from class and find practical applications. “The fact that the majority of you guys have that real world experience allows us to talk about things in the practical application setting,” he explained with enthusiasm.

Professor Thurman spends most of his time in the classroom engaging his undergraduate and graduate level students, rather than doing research. However, his background is one filled with diverse experiences. After completing his undergraduate studies at the “other UT” (the University of Tennessee), Professor Thurman spent years in D.C. working on Capitol Hill for Senator Gore. Although the years on the hill were filled with memories, “I knew that I was going to go back to grad school of some type,” Thurman shared. While in D.C., Professor Thurman met his wife, who was originally from Austin, and she is a large part of the reason that he is here sharing his wisdom with us today.

Thurman completed his MBA here, at the real UT, and then went on to a job in commercial and corporate real estate for 10 years. He couldn’t fight the draw back to higher education though. “I realized that real estate wasn’t really my passion, and came to the realization that education was. My dad was my high school principal, my mom and wife are teachers, so I came back to McCombs initially just to launch the weekend MBA program in Houston.” After some more academic success, Professor Thurman ultimately began leading the portfolio of professional MBA programs, before leaving back to the University of Tennessee to teach for about two years. He found his way back to us in the end, and joined the faculty once again last fall to take over the MSTC program and to teach.

Professor Thurman is filled with life experiences, knowledge, and an abundance of care and goodwill towards his students. When you stop by his office hours, be sure to ask him a couple of questions that are sure to start some interesting conversations. He’d be delighted to talk about music festivals, all the cool places he’s run marathons (he runs about 50 miles a week!), his senate private office, the one time he threw out the first pitch at a baseball game, and of course, his two twin sons. Professor Thurman can be found on Tuesdays from 10:30-11:30 AM at Café Medici on the Drag, Wednesdays from 2:30-3:30 PM in his office (GSB 5.126J), and by email or phone appointment (he will gladly run with any willing student!). Be sure to stop by and share in the knowledge, smiles, and genuine good energy of this incredible BHP Professor.

BHP Faculty Spotlight: Gretchen Charrier – Accounting

Written by Madison Mohns

If you hear music playing from a classroom at 9:30 in the morning, odds are it’s Professor Charrier getting her students hyped up for the day’s lecture in Accounting 311H. Her quirky presence keeps students entertained and engaged with their learning. She has had the pleasure of working with important professionals in the field of Accounting in diverse areas of expertise. Over the course of her career here at UT Austin, she has taught upwards of 10 different classes, but ultimately she keeps coming back to teaching the fundamentals class.

“It’s fun to see it click for people. I love how the questions are so varied. It is interesting to be able to see what is running through my students’ heads.” Her classes are discussion-based rather than structured lectures, to allow students to take advantage of the intimate community that BHP provides. “I never give the same lecture,” she says, “I think it’s best to learn from others, so discussions allow students to learn from their peers; teaching someone else is the most valuable way of learning.”

What intrigues Professor Charrier about BHP students is not their ability to perform well in school, as she says she can find that anywhere. “You all have a sense of humor. I see an appreciation for personality,” she says. Professor Charrier capitalizes on the individual differences of her students and promotes curiosity. When teaching a lecture she never “know[s] what the questions are going to be. It keeps me on my feet.” This more tailored approach to learning, paired with the intimate environment of BHP allows her to focus more on concepts rather than just bookkeeping.

She also notices and appreciates the close bonds formed in BHP. “Your class is such a tight knit group,” she says. “I can see the friendships there, and that is really important. It’s the people that you meet here that are going to be your life-long friends.”

Outside of the class she loves meeting with her students and getting to know them on a personal level. Her office hours are in GSB 5.126D on Tuesdays and Thursdays from 3:00pm – 4pm, on “Fun Fridays” at various times, or by appointment.

Not sure what to talk about? Here are some great questions to help you get a great conversation going.

  • Tell me about your white elephant gift exchange experience.
  • How did you get into accounting?
  • Tell me about your kids.
  • How was your experience in Barcelona this past summer with the MPA program?