From MyCustomer.com, Feb. 23, 2009
In his own words:
Innovation is the differentiating aspect between successful long-term companies and those that die with a short lifespan. You have to basically be prepared to take risk (which means you’ve got to be prepared to make mistakes). Secondly innovation often times depends on good judgement rather than good research.
Watch the video where he explains his best example, plastic ketchup or “squeezable ketchup” as we’ve come to call it.
BBA









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